Shipping policy
Shipping Policy
Production time. Every piece is made to order — your message card is printed and your jewelry is packaged by hand. Production takes 2–3 business days for jewelry (3–5 for acrylic plaques and engraved items, up to 5 for blankets).
Shipping time (after production):
| Destination | Standard | Expedited |
|---|---|---|
| United States | 2–5 business days (USPS) | 1–2 business days (FedEx, no P.O. boxes) |
| Canada | 5–10 business days | 2–5 business days |
| UK / EU / Australia | 3–10 business days (DHL/FedEx) | 2–5 business days (select countries) |
Total delivery estimate (US): 4–8 business days from order. Ordering for a birthday or holiday? Order 10+ days ahead, or choose expedited shipping at checkout.
Free US shipping on orders $75+. [Set threshold when announcement bar changes; adjust if we pick a different threshold.]
Tracking. You'll get a tracking link by email the moment your order ships. Track anytime on our Track Your Order page.
All items ship from our production facility in Florida, USA. Blankets ship within the US only.